by Stenson97
Explorer

Unable to process bill

I just received a text from 'EE' Ive copied and pasted the text below and put spaces in between the link so it doesnt work.

Can anyone tell me if this is real or a scam please? The number began with 07519 so it seems like a UK mobile number 

 

[EE]:We were unable to process your latest bill. In order to avoid fees, update your billing information via: https://  ee.  uk.   billing17.  com/  ?ee=2

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Unable to process bill

@Stenson97   It’s a scam, EE wouldn’t send you a link to log to your account.   You can report it to EE by forwarding it to 7726 ( SPAM ) 

View solution in original post

5 REPLIES 5
by Grand Master
Grand Master
Solution

Re: Unable to process bill

@Stenson97   It’s a scam, EE wouldn’t send you a link to log to your account.   You can report it to EE by forwarding it to 7726 ( SPAM ) 

View solution in original post

by Stenson97
Explorer

Re: Unable to process bill

Thank you 🙂 I shall report it now 🙂

by
EE Community Support Team

Re: Unable to process bill

Morning @Stenson97

 

Thanks for coming to the community and for reporting the text to 7726 🙂

 

You can find some useful tips on staying safe online in Spam and phishing - How to stay safe and report it.

 

Leanne 🙂

by Liam169
Explorer

Re: Unable to process bill

What should I do stupidly logged in without thinking. 

Ive since changed my password and didn’t put any personal details! 

by
EE Community Support Team

Re: Unable to process bill

Hi @Liam169,

 

Welcome to the EE Community. 🙂

 

You've done the right thing in changing your My EE password if you shared it with the phishing site.

 

If you use the same email and password combination with any other services, I would change the passwords there too.

 

James

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