by Aga1245
Explorer

How to stop online gambling using EE account

How to stop someone how is gambling to use EE account 

1 SOLUTION

Accepted Solutions
by
EE Community Team
Solution

Re: How to stop online gambling using EE account

Hi @Aga1245,

 

Welcome to the community 🙂

 

Did you mange to follow @XRaySpeX suggestion yesterday to stop any additional charges being added to your bill?

 

You can also add on a content lock to the mobile account which will stop any access to over 18 websites. This will include Gambling.

 

Our mobile care team will be able to add this for you and also talk you through your spend cap options and charge to mobile options. These will prevent any additional spending outside of your EE monthly plan.

 

 

Please let us know if you need any further advice 🙂

 

 

Alex

4 REPLIES 4
by Grand Master
Grand Master

Re: How to stop online gambling using EE account

@Aga1245: Do you mean they are charging their gambling fees to your bill?

 

Put a cap on their spend. Text BAR to 150 from their phone.

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by
EE Community Team
Solution

Re: How to stop online gambling using EE account

Hi @Aga1245,

 

Welcome to the community 🙂

 

Did you mange to follow @XRaySpeX suggestion yesterday to stop any additional charges being added to your bill?

 

You can also add on a content lock to the mobile account which will stop any access to over 18 websites. This will include Gambling.

 

Our mobile care team will be able to add this for you and also talk you through your spend cap options and charge to mobile options. These will prevent any additional spending outside of your EE monthly plan.

 

 

Please let us know if you need any further advice 🙂

 

 

Alex

by Aga1245
Explorer

Re: How to stop online gambling using EE account

Hey thank you , I just call EE and they put bar to block acsses for this kind of website. 

Aga 

by
EE Community Team

Re: How to stop online gambling using EE account

Hi @Aga1245,

 

Amazing 🙂 I'm glad you got sorted out 🙂

 

Hopefully see you around the community again soon.

 

Have a great weekend.

 

 

Alex 🙂

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