by Kitcazz
New Member

Has any one had a scam txt from ee

Had a txt saying that I will lose my account if I dont follow link in txt is this a scam 

9 REPLIES 9
by Grand Master
Grand Master

Re: Has any one had a scam txt from ee

@Kitcazz : Of course many have. It's a common phishing attempt to get your a/c details, that you are always warned about. Providers never ask you to click on a link to confirm your details.

 

1. Ignore it. 2 Bin it. 3. Never click on a link in a text you can't trust.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by Trina1 Investigator
Investigator

Re: Has any one had a scam txt from ee

I received a text from ee today saying my account was being suspended so yes I clicked on the link when I saw how much info was required I got worried and came out of it. Any idea what I should now do?

by Grand Master
Grand Master

Re: Has any one had a scam txt from ee

@Trina1 : What I said above. If you're worried just phone EE in the A.M.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
Highlighted
by
EE Community Support Team

Re: Has any one had a scam txt from ee

Good Morning @Trina1.

 

Welcome to the EE Community.

 

Can you see what number the text was from?

 

As @XRaySpeX has already said, if you're worried about the link you clicked then I'd recommend getting in touch with our Mobile Care team.

 

Jon

by Trina1 Investigator
Investigator

Re: Has any one had a scam txt from ee

Hi there was no number from the text it was just named VERIFY I can send you details of link address if needed 

by
EE Community Support Team

Re: Has any one had a scam txt from ee

Thanks @Trina1.

 

If you think this is from EE I'd recommend getting in touch with us.

 

Have you done anything recently which may of needed a verification text to be sent to you?

 

Jon

by Grand Master
Grand Master

Re: Has any one had a scam txt from ee

@Trina1 : Please forward the text to 7726 (letters S.P.A.M on your keypad).

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Trina1 Investigator
Investigator

Re: Has any one had a scam txt from ee

Sorry I'm being a bit dim do you mean forward text to 7726 and write spam in message?

by Grand Master
Grand Master

Re: Has any one had a scam txt from ee

Just forward it to 7726 which happens to spell SPAM on the keypad. 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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