22-02-2018 03:39 PM - edited 22-02-2018 03:40 PM
Anyone else been experiencing fake SMS messages purportedly coming from "EE" stating that they have been unable to process recent payment & to avoid suspension of services to update details here - www.updates-id-ee.co.uk? Coincidentally, they seem to come through shortly after the legit message from 150 advising that latest bill is ready.
Oddly enough, clicking the link on my phone brings up a very convincing EE login page (attached) but not when entering the same address in a desktop browser (so have been unable to report as an unsafe site). Playing around with this address a bit though I have discovered the following site www.updates-id-ee.co.uk/content/ which is supposedly a developers site for one Sean Welson. Has his site been hacked or is he the hacker?
The domain appears to have been registered only a couple of days ago by Kyle Hussain but no further contact details & this is most likely false anyway.
Have forwarded message to 7726 but just wanted to make sure more people were aware as this would appear to be a very convincing scam. Beware!
04-06-2018 10:33 PM
Glad to hear that this has been reported. Is it just some scammers spoofing the EE SMS name/number or something more sinister?
On a slightly different note, where are these messages from @Maggers? I received email notifications to alert me that they had been posted but they do not appear in this thread, in fact your post is numbered 4 after my original one & the two responses by @Profile closed & @James_B.
05-06-2018 06:08 PM
Hi, I've only just joined the community so not sure if this is the correct way to report this but I've just received this text supposedly from EE.
From EE: we were unable to process your latest bill. To avoid penalties, please update your billing infromation following this link https://bit.ly/2Jbi8GB.
I know my last bill was processed so therefore it must be a scam. Please would you shut this link down too. Many thanks
16-06-2018 12:41 PM
Wanted to flag that I’ve just received what looks like a fake text from EE saying they’ve been unable to process my bill and that I need to update bank details via a link. Looked a little suspect and found this chain so thought worth highlighting
The url in the text is eebills.com
16-06-2018 02:35 PM
Hello there @KBlashka
Thank you for coming here and letting us know.
Please follow the guidance below with the text message:
DO NOT click on any of the links within the message
DO NOT reply with any information
DO NOT download any attachments
DO send it to us to investigate – Forward the message to 7726.
DO delete the message
Thank you for bringing this to our attention.
22-06-2018 07:26 PM
I had one like this also, have just forwarded it to the correct number for EE to investigate. However I thought it was legit and opened it earlier on my phone and just now on my pc, put my address in? what should i do??
23-06-2018 02:09 PM
If the website was a fake EE logon, similar to the screenshot in my first post, and you entered your email address & password then I would suggest that you urgently logon to the genuine EE site & change your password as you have just given these details to the scammers.
18-10-2018 06:22 PM
There was an issue processing your last bill. To avoid additional fees, please update your billing information via our secure link: https://bit.ly/2R57pNF
Please be aware that this is a scam.
19-10-2018 09:18 AM
@JayF: Yes, that takes you to idsecure-ee.company, a domain created yesterday & probably gone tomorrow.
Thanks for bringing it to the attention of EE.
11-12-2018 08:29 PM
I got one today from "MyEE-" stating that my EE account details are incomplete. and my account will be frozen until my information is updated via a secure link, which leads to the following webside:
How can I tell if this is a geniune message?
by Emma266 05-06-2019
by JohnMB 30-05-2019