16-06-2021 02:10 PM
have received a text message from EE stating your number has been nominated as the decision maker on your account. Please reply to this message......
Can you confirm whether this is a genuine text message please as it provides a link and I don't want to open it, if it is a scam.
16-06-2021 02:51 PM
Hi @Julie1703
Thanks for coming to the community.
Have you made any account changes recently?
Or, is this a new contract?
Thanks 🙂
Leanne.
16-06-2021 03:16 PM
Also, can you post the exact text of the message that you've received, including (but don't go to) the link?
16-06-2021 03:35 PM
No changes made and not a new contract.
16-06-2021 03:39 PM
Hi from EE, your number has been nominated as the decision maker on your account. Please reply to this message with DM CONFIRM to confirm that you're happy for this number to be the decision maker. If we don't hear from you, we'll assume you're happy. You can find more information about decision makers here:
I cannot send the link as it was sent to an employees phone, they have just asked me as I have control of the EE accounts for the business.
16-06-2021 03:41 PM
Thanks @Julie1703
If you get in touch with our Business team, they will be able to check the text message and the account for you.
Thanks.
Leanne.
16-06-2021 03:56 PM
Thank you for your help, much appreciated.
16-06-2021 03:58 PM
20-07-2021 01:41 PM
Yes, I would also like to find out if this is a legitimate text. Is this a scam?
20-07-2021 02:31 PM
If this message was received from "150" and only wants you to reply to it with confirmation, it's a genuine text message from EE.
I received the same on my business line a few weeks back, and it's nothing to worry about.