by Corbie08
Explorer

Can I temporarily block my child’s phone

 
3 REPLIES
by Grand Master
Grand Master

Re: Can I temporarily block my child’s phone

@Corbie08  Yes you can you need to call customer services todo this,   What do you actually want to block calls or data or the device completely and is it a contract device ? 

by Corbie08
Explorer

Re: Can I temporarily block my child’s phone

Thanks for your reply, I was only looking to block it for a couple days. It’s a contract sim in an owned device

by
EE Community Support Team

Re: Can I temporarily block my child’s phone

Hi @Corbie08

 

Thanks for coming to the community.

 

If you call us on 150 we can block all incoming and outgoing calls, texts and data.

 

You would need to give us a call when you wanted this removed and service back to normal.

 

If you just want to block data you can do this within your My EE account > Current Usage > Controls > Buy Data and Use Data

 

Thanks, Leanne.

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