Offers & Add-ons

Discussions around EE offers and add-ons

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The Free CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by Grand Master
  • 59553 Views
  • 57 replies
  • 123 Helpful

Roam Abroad costs

Okay, a year ago I bought whatever the Roam Abroad/Roam Further pass was, it cost me £10, and when I cancelled it, I think I only got charged for the proportion of the 30 days I'd used.I'm about to go to the US and it seems that the pass now costs £2...

Resolved! Cancel add on

I have the TNT sports add on. id like to cancel it. it started a while back, I’ve just upgraded, it’s not showing as active on my account but I am paying for and have used it. any ideas on how I can cancel without sitting in a long phone queue please...

NeilFS by Investigator
  • 398 Views
  • 2 replies
  • 2 Helpful

How to remove add ons?

I'm not in the UK atm and have tried to remove the BT Sport add on and its just not possible to do it online. I have called EE 150 earlier in the week to sort my mobile plan out and forgot to mention removing this add on. I can't call them again beca...

How to get netflix with my account

Hi I got contract and part if the deal I got netflix but I dunno how to sort it out iv phoned ee and they keep keep telling me ti try different department but who ever I speak to cant help me 

Rico23 by Explorer
  • 304 Views
  • 3 replies
  • 1 Helpful

Playstation 5 + 24 month PS Plus premium bundle

Hi, I have purchased the Playstation 5 and 24 month PS Plus Premium bundle however this comes with 4 vouchers of 50£ each now on the instructions letter it says I need to use 2 vouchers for 12 months. But the price for 12 month premium is £119.99£ so...

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Resolved! How do I reactivate an EE perk account?

Hi, I'm trying to access my EE perk account. I've reset the password then immediately logged in, but I'm still getting the message that my account has been deactivated as I've not registered within the given time frame. How do I go about reactivating...

TomB12 by Explorer
  • 6889 Views
  • 62 replies
  • 55 Helpful

100 mins to anywhere not working

Hi I'm in Cape verde and obviously outside of the EU, I run a buisness so before I travelled I added 100 mins to anywhere to be activated to allow me to be able to receive calls and little did I know this had not been the case so I can't make calls o...

TM74 by Investigator
  • 421 Views
  • 11 replies
  • 1 Helpful

Resolved! Apple Music inclusive extra

Hi I’ve left EE today and am with another network however I still have access to Apple Music as this was my inclusive extra with yourselves. I can’t text STOP MUSIC to 150 as you’re no longer my provider and the message fails. How do I cancel the App...

EE perk

Hi I’ve tried to reset my password to my perks account but it keeps saying that it hasn’t updated and to try again. I’ve tried several different password to see if would work but nothing. And the email address is the correct one as well, I updated my...