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by Mod4it64 Investigator
Investigator

Why do i feel like its just a big con to sign you up ps4 deal

 
1 SOLUTION

Accepted Solutions
by Mod4it64 Investigator
Investigator
Solution

Re: Why do i feel like its just a big con to sign you up ps4 deal

Just goin to cancel now been in touch numerous times and still no one has a clue whats happening or even tell you anything not a great advert for EE

12 REPLIES
by
EE Community Support Team

Re: Why do i feel like its just a big con to sign you up ps4 deal

Hi and welcome to the community @Mod4it86

 

I have sent you a private message to assist with this issue.

 

Many thanks,

 

Lee

by Legend
Legend

Re: Why do i feel like its just a big con to sign you up ps4 deal

Hi, 

 

The T&C are clear that the deal is subject to demand. Tbh it was common knowledge after black friday that stocks of the PS4 generally were low because it was reduced in price.

 

What EE are guilty of is communicating the issue to its customers who purchased/upgraded in good faith. 

 

You should complain as maybe in future EE will learn and communicate more openly with its customers. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

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by Mod4it64 Investigator
Investigator
Solution

Re: Why do i feel like its just a big con to sign you up ps4 deal

Just goin to cancel now been in touch numerous times and still no one has a clue whats happening or even tell you anything not a great advert for EE

by
EE Community Support Team

Re: Why do i feel like its just a big con to sign you up ps4 deal

Hi @Mod4it64

 

I have passed your details over to the relevant team who are dealing with this.

 

Many thanks,

 

Lee

by Mod4it64 Investigator
Investigator

Re: Why do i feel like its just a big con to sign you up ps4 deal

Been told that before its a joke and really thinking is it worth the hassle 

by
EE Community Support Team

Re: Why do i feel like its just a big con to sign you up ps4 deal

Hi @Mod4it64

 

I understand your frustration.

 

Please do give it a day or two.

 

Many thanks,

 

Lee

by Mod4it64 Investigator
Investigator

Re: Why do i feel like its just a big con to sign you up ps4 deal

As ive told many before you aint got a couple of days friday is the deadline as away from sat and not goin away with this hassle so best just to terminate the contract due to false promises 

by
EE Community Support Team

Re: Why do i feel like its just a big con to sign you up ps4 deal

Hi @Mod4it64

 

Thanks for getting back to @Lee_H

 

I'm sorry to hear that you feel this way, please see our ways to complain if you would like to discuss this further.

 

Richard.

by Mod4it64 Investigator
Investigator

Re: Why do i feel like its just a big con to sign you up ps4 deal

Ways to complain ive complained various times and got nowhere so like i said before friday is the deadline for a date of delivery or everything is goin bk into the shop and im terminating the contract liars the lot of you

Sent from my Sony Xperia™ smartphone
by
EE Community Support Team

Re: Why do i feel like its just a big con to sign you up ps4 deal

Hi @Mod4it64

 

Did you get this from a retail store or online?

 

Richard

 

 

by Mod4it64 Investigator
Investigator

Re: Why do i feel like its just a big con to sign you up ps4 deal

Online direct no 3rd parties told 8~11 days now its upto 16 days now thats passed so friday is the last day

Sent from my Sony Xperia™ smartphone
by Mod4it64 Investigator
Investigator

Re: Why do i feel like its just a big con to sign you up ps4 deal

So no reply what a suprise just left hanging like the rest who also should just terminate thier contracts never had problems whth my old phone supplier time to go bk there i think.

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