by Jeano67
Explorer

When do I receive my free gift, I received phone 2 weeks ago

 
4 REPLIES 4
by Grand Master
Grand Master

Re: When do I receive my free gift, I received phone 2 weeks ago

Hi @Jeano67 

 

Please read the sales page or use the forum Search: 

 

Offer ends 02.09.19. Available to new and existing customers. 24 month minimum term. From £34/month with £30 upfront cost for 10GB of data, or more. Price per month depends on your mobile plan. Subject to credit check. Monthly charges assume online billing. Data allowance can be used in UK & EU/EEA. 15GB data fair use policy applies outside the UK. See ee.co.uk/terms for countries and details. You own device 6 months from plan start date. Personal use only. Free Gift on us Offer:  A choice of one gift from either: Sonos one, 1TB Xbox One S All-Digital Edition plus 3 games, or B&O Beoplay H4 headphones. Available to new and existing customers purchasing a Google Pixel 3a or 3aXL on 10gb plan or above. Subject to availability. While stocks last. Offer cannot be redeemed for cash or exchanged. We’ll send an SMS with your T&C within 5 working days of your purchase. We’ll send you another SMS within 30 days of your purchase with a link to claim your free gift. Free gift will be delivered to your billing address within 5 days of claiming. If your account falls into arrears, your gift will not be delivered until any outstanding balance is paid.  Any outstanding balance must be paid before 31st October 2019, or you will no longer be eligible to receive your free gift. If you choose to cancel your contract with us within the first 12 months, for any reason, you must return your free gift within 14 days of cancellation. If you don’t you’ll be charged the cost of buying the gift from EE without a promotional offer. Offer cannot be combined or used in conjunction with any other offer, discount or promotion. Terms apply.

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: When do I receive my free gift, I received phone 2 weeks ago

Hi @Jeano67

 

Thanks for posting on the community 🙂

 

What device have you ordered?

 

Also, what plan did you select?

 

Speak soon 🙂

 

Leanne.

by Jeano67
Explorer

Re: When do I receive my free gift, I received phone 2 weeks ago

Google pixel 3xl

Sent from my Huawei phone
by
EE Community Support Team

Re: When do I receive my free gift, I received phone 2 weeks ago

Thanks @Jeano67

 

We will send you a text with your terms and conditions within 5 working days of your purchase.

 

We’ll send you another text within 30 days of your purchase with a link to select and claim your free gift.

 

Your free gift will be delivered to your billing address within 5 days of claiming.

 

Hope this helps.

 

Thanks 🙂

 

Leanne.

 

 

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