by Karlosjackal7 Investigator
Investigator

Upgraded my phone today, how do I claim my free gift?

Upgraded to a new contract today, in a rush forgot to ask how to claim my free gift. Only asking as wont be able to get back to a store for a few days. Many thanks 

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Upgraded my phone today, how do I claim my free gift?

Hi @Karlosjackal7

 

Thanks for coming back to me.

 

You can claim on the Samsung website.

 

You will need your retail receipt for proof of purchase 🙂

 

Leanne.

 

 

View solution in original post

5 REPLIES 5
by
EE Community Support Team

Re: Upgraded my phone today, how do I claim my free gift?

Afternoon @Karlosjackal7 

 

Welcome to the community 🙂

 

What phone have you ordered?

 

Also, did you upgrade in store?

 

Leanne 🙂

by Karlosjackal7 Investigator
Investigator

Re: Upgraded my phone today, how do I claim my free gift?

  • Hi Leanne, I upgraded to a Samsung s10e and upgraded in store. Many thanks for your help in advance 
  •  
by
EE Community Support Team

Re: Upgraded my phone today, how do I claim my free gift?

Hi @Karlosjackal7

 

Thanks for coming back to me.

 

What was the free gift with your upgrade, that was offered in store?

 

Leanne.

by Karlosjackal7 Investigator
Investigator

Re: Upgraded my phone today, how do I claim my free gift?

Hi Leanne 

I upgraded to the deal that included the AKG Y500 at £44 pound a month contract deal. This was on the website but doesn't state how to claim. It states EE exclusive but not online exclusive.

 

Kind regards 

Karl

by
EE Community Support Team
Solution

Re: Upgraded my phone today, how do I claim my free gift?

Hi @Karlosjackal7

 

Thanks for coming back to me.

 

You can claim on the Samsung website.

 

You will need your retail receipt for proof of purchase 🙂

 

Leanne.

 

 

View solution in original post

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