08-02-2019 11:18 PM
The EE perks page hasn’t been able to generate codes the last few days, is there a way to upgrade and put the discount on the contract without using the web page?
09-02-2019 08:28 AM
@Callumarmy The discount has to be applied at the same time of taking out/upgrading it can not be applied after.
09-02-2019 09:25 AM
Okay thank you, no error messages, I just tap on the ‘get a code’ button and it tries to load the code but keeps the screen as normal, ive tried on numerous devices and operating systems with no luck
09-02-2019 09:48 AM
Did that work without any issues @Callumarmy?
Could you try clearing your cache and cookies?
I know you've tried multiple devices but it's worth a try.
12-02-2019 08:50 AM
Perks code generation is broken for me too.
I generated one successfully ~7d ago (which Ive now used and has status "order complete"), have been trying to generate another for a different account and "Get a code" button just refreshes the page with no new code produced.
Given Callum has also raised it assume there is some kind of issue with the page and not just an account specific problem?
12-02-2019 07:41 PM
Yes, as per my post I had a code work around a week ago. Since using that 1st code (order complete status in perks) I can't generate another despite the perks site saying that I have 4 codes left.
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