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Pre-paid envelope

I have recently upgraded and part of the deal was to trade in my old phone, which EE was supposed to send a pre-paid envelope with the new phone but the envelope never arrived. Can anyone advise?

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Re: Pre-paid envelope

Hi @DanRuss.

 

Welcome to the EE Community 🙂

 

You'll receive the envelope separately in the post so that you can send your phone back, don't worry.

 

Jon

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1 REPLY 1
Highlighted
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EE Community Support Team
Solution

Re: Pre-paid envelope

Hi @DanRuss.

 

Welcome to the EE Community 🙂

 

You'll receive the envelope separately in the post so that you can send your phone back, don't worry.

 

Jon

View solution in original post

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