28-05-2019 12:08 PM
I recently upgraded to a pixel 3a and now want to register for the Google Home Hub which was part of the deal.
To do so, I need.
- 'a digital copy of your proof of purchase ready to upload, that shows the model purchased, date of purchase and the retailer name/logo.'
- 'Order/Receipt Number'
Neither of which I have via email or when I log into my account. Where can I get this information to complete the form?
Solved! See the answer below or view the solution in context.
28-05-2019 01:31 PM
Call CS and ask them to provide this documentation.
28-05-2019 02:30 PM
28-05-2019 02:31 PM
Hello there @jamesnesfield
Thanks for coming to the community.
Where did you originally place your order?
Do you have a delivery note in the box with your Google Pixel?
29-05-2019 02:11 PM
Thanks for your help Leanne.
The whole upgrade was done over the phone, not in store. But I haven't seen anything in my email since.
I think I've still got the box, but not delivery note.
by Daniel1221 Tuesday