by Andyjamesdavies
Visitor

PS4 Delivery info

Hi

I transferred to EE from Three at end of July, due to an offer from my Blue Light card; better phone, discount and free gift of a PS4.

 

Got the phone delivered within a few days, discount applied to my account, all great, but no PS4! 

 

Was told I'd have to wait couple of weeks, no problems, then 28 days, ok, but have heard no more, no emails or text from anyone! I've contacted Customer services who couldn't help and referred me to Sony support (who had no idea what I was on about!) as the deal has ended. This doesn't sound right as thought this would all show on my account.

 

Anyway, clutching at straws, but can anyone give me a contact to chase this up with?

 

Thank you!

 

2 REPLIES 2
by Grand Master
Grand Master

Re: PS4 Delivery info

@Andyjamesdavies Customer services should this on your account,   call again. 

by
EE Community Support Team

Re: PS4 Delivery info

Good Morning @Andyjamesdavies.

 

Welcome to the community. 

 

I would love to get this looked into further for you. I have sent you a private message for some more information. 

 

Katie 🙂

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