by 76rich
Visitor

Ordered Switch BUNDLE-STILL NO NOTIFICATIONS, OVER 30 DAYS LATER

Ordered the Nokia and switch bundle five mins after the text from EE was received.

 

I've been through a billing cycle, and we'll over the 30 days and there's been no contact regarding delivery from either the courier or EE 

 

Trying to contact EE is a bit of a joke and the only information on this bundle and delivery has been the posts on here saying to wait between 15 and 30 days  

2 REPLIES 2
by Grand Master
Grand Master

Re: Ordered Switch BUNDLE-STILL NO NOTIFICATIONS, OVER 30 DAYS LATER

@76rich  Demand for these is high and EE are receiving more in to send out.  You need to call customer services as they might be able to give you a clear picture on when you might receive it. 

by
EE Community Support Team

Re: Ordered Switch BUNDLE-STILL NO NOTIFICATIONS, OVER 30 DAYS LATER

Hi @76rich

 

Welcome to the community. 

 

The Nintendo Switch should have been sent within 30 days of you receiving the phone.

 

If that''s not the case, I recommend calling customer services to double check the order.

 

Let us know what happens.


Chris

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