26-12-2018 06:59 PM
Hi, I upgraded my Sony phone and got the ps4 + destiny 2 bundle but it has arrived with no game in the box. Please help. Thanks.
26-12-2018 07:30 PM
Look through the paperwork as there will be no game/box/disk, but a download code for the Playstation Store.
26-12-2018 08:48 PM
Hi northerner, thanks for the reply. I searched online first and found that mostly it's a download code as apposed to a game disc, but unfortunately no sign of this either. The only paperwork is Guarentee, Safety Guide & Quick Start Guide and checked through them all. Still nothing 😭
27-12-2018 08:22 AM
Good Morning @Moskyn80.
Welcome to the community.
Did you purchase this directly with EE?
Speak soon, Katie
27-12-2018 09:21 AM
Thank you for confirming this @Moskyn80.
When did you upgrade?
Was this an add to plan or a gift with purchase?
27-12-2018 11:39 AM
I upgraded my handset and plan on 31st July to a new Sony phone, the ps4 was part of the upgrade deal.
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