04-12-2018 08:08 AM
I upgraded my phone in store and was advised to wait for a call or text to confirm delivery of the Nintendo switch offered with the upgrade. So far nothing has been received. When is this likely to happen?
04-12-2018 08:27 AM
15 to 30 days after the delivery of your phone.
06-12-2018 12:31 PM
Hi there on Monday I received a text from ee and dpd saying my Nintendo switchwould be delivered on the 5th of December. When I checked dpd it still says they haven't received the parcel from you and now there is no delivery date for this to be sent now. There is a consignment number from dpd but says to contact ee for information.
06-12-2018 12:41 PM
The thing is as well is that I've been given the ee parcel number from dpd so there must be something happening but when is the question.
06-12-2018 03:26 PM
Just went online to chat to someone once I answered all the questions it state" or team are not trained to deal with this query". Then close chat
06-12-2018 03:50 PM
I've called 150 and nothing gets you through to anyone to speak to, it's just wants to give you a quick automated answer then try and get you off the line
06-12-2018 04:29 PM
I've tried all these and getting nowhere only want to speak to a human who can help me on the phone 150 is all automated and the customer service you said to call is still 150 and get nothing from these.