09-11-2018 11:11 PM
I recently upgraded my phone for the Nintendo switch bundle offer and was told I should receive a txt/email for the console. How does this work as I haven't had anything come through? Thx
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10-11-2018 08:48 AM
@Lex1272 Free gifts are sent out usually 30 days after you receive the handset.
10-11-2018 02:02 PM
Thanks for letting me know...do you not initially get a txt at all or anything to start? As the guy in the store stated I should once I've set up my phone that ee would txt in relation to my offer, then later on I would get another email or text 15-30 days to say when they are delivering the switch?
22-11-2018 08:41 AM
Hi had the same issue, received an email confirming my order is on its way, five days later I was informed there was a back log on orders so I cancelled and the received a text saying my order had been dispatched, still not received any response from customer services 🤬
22-11-2018 01:06 PM
07-12-2018 06:26 PM
Hey there thanks for your q...took 20 days. I got a text to notify DPD were delivering and I was able to track it from there. So didn't take too long! 🙂