by semajyhprum
Explorer

Nintendo Switch offer

Hi, sorry if I’ve posted in the wrong place.

I upgraded last week to get a switch and I know it takes up to a month to recieve, but the thing that’s concerned me is there is no mention of a switch on any of my confirmations or paperwork. Is this correct?

thanks

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Nintendo Switch offer

Hi @semajyhprum,

 

Welcome to the EE Community.

 

Don't worry, you'll get a text message with tracking details as soon as your free gift is dispatched.

 

Thanks

 

James

13 REPLIES 13
by
EE Community Support Team
Solution

Re: Nintendo Switch offer

Hi @semajyhprum,

 

Welcome to the EE Community.

 

Don't worry, you'll get a text message with tracking details as soon as your free gift is dispatched.

 

Thanks

 

James

Highlighted
by Loz3855 Contributor
Contributor

Re: Nintendo Switch offer

What is the current time for switches to be dispatched. I am on day 15 now and heard nothing. Need it for christmas for my young son. No one seem to has any idea when it is going to be here. Thanks

by semajyhprum
Explorer

Re: Nintendo Switch offer

I’ve received mine, I think I got my text confirming delivery on day 14 but I ordered on the first day the offer was available. 

by
EE Community Support Team

Re: Nintendo Switch offer

Hi @Loz3855,

 

Your Switch will be delivered 15-30 days after you received your phone.

 

We'll send you a text when it is on the way.

 

Thanks Smiley Happy

 

James

by Loz3855 Contributor
Contributor

Re: Nintendo Switch offer

Can tou not tell a rough date or where it is in the queue? Will it definately be here by day 30?

by Loz3855 Contributor
Contributor

Nintendo Switch offer

Can tou not tell a rough date or where it is in the queue? Will it definately be here by day 30?

by
EE Community Support Team

Re: Nintendo Switch offer

Hi @Loz3855,

 

Sorry, we can't give you an estimated date.

 

We'll let you know as soon as it is on its way.

 

Thanks

 

James

by Wayne456 Investigator
Investigator

Re: R e: Nintendo Switch offer

About 2 and a half weeks ago just got a text 5 mins ago saying it will be
delivered on Monday
by Wayne456 Investigator
Investigator

Re: Nintendo Switch offer

AV had a txt to say it has been processed and to wait from txt from dpd does this mean it will be here soon? 

by Wayne456 Investigator
Investigator

R e: Nintendo Switch offer

AV had a txt to say it has been processed and to wait from txt from dpd does this mean it will be here soon? 

by
EE Community Support Team

Re: Nintendo Switch offer

Hi @Wayne456

 

It means that the order is being processed from our side. Hopefully, DPD will be in touch with you soon with delivery times.

 

Chris 🙂

by Loz3855 Contributor
Contributor

Re: R e: Nintendo Switch offer

Hi just wondered when did you receive your handset?
by Loz3855 Contributor
Contributor

Re: Nintendo Switch offer

Ive just had the same text so im hoping it comes soon

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