by jezzkent Contributor
Contributor

How do I get a pre purchase confirmation and a purchase receipt for a promotion.

 
1 SOLUTION

Accepted Solutions
by jezzkent Contributor
Contributor
Solution

Re: How do I get a pre purchase confirmation and a purchase receipt for a promot

Many thanks for your help, have done this. 

8 REPLIES 8
by jezzkent Contributor
Contributor

Re: How do I get a pre purchase confirmation and a purchase receipt for a promot

For the promotion on the Huawei Mate 20 pro

by Legend
Legend

Re: How do I get a pre purchase confirmation and a purchase receipt for a promot

Hi @jezzkent

 

If you had searched you would find EE thread regarding this topic.

 

Thanks




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by jezzkent Contributor
Contributor

Re: How do I get a pre purchase confirmation and a purchase receipt for a promot

I have my phone it is great, just need these things for the offer.
by
EE Community Support Team

Re: How do I get a pre purchase confirmation and a purchase receipt for a promot

Morning @jezzkent

 

Thanks for coming to the community.


If you ordered online or over the phone, your proof of pre-order can be your EE order confirmation email or delivery note.

 

If you ordered in store, your proof of pre-order can be your printed pre-order summary.

 

Have you had your phone delivered now?

 

Thanks, Leanne 🙂

by jezzkent Contributor
Contributor

Re: How do I get a pre purchase confirmation and a purchase receipt for a promot

I ordered by phone, I did not get a confirmation the delivery note does not have the pre order date on it, the phone is great, love it, I only need it for the pre order promotion. Not a game changer, but would be nice to get the free stuff. 

by
EE Community Support Team

Re: How do I get a pre purchase confirmation and a purchase receipt for a promot

Hi @jezzkent

 

If you upload your delivery note this will be accepted 🙂

 

Huawei will be able to check with your IMEI number and delivery note that this has been ordered by 25th October 🙂

 

Thanks, Leanne.

by jezzkent Contributor
Contributor
Solution

Re: How do I get a pre purchase confirmation and a purchase receipt for a promot

Many thanks for your help, have done this. 

by jezzkent Contributor
Contributor

Re: How do I get a pre purchase confirmation and a purchase receipt for a promot

I have no idea what I am doing on this community just clicked something I shouldn't

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