26-03-2019 10:11 PM
I’ve followed the instructions for the 6 months free amazon prime add on and have the PIN number but where do I enter it? Every time I log onto the app it wants me to subscribe to a 30day trial and there is nowhere to put the pin in. Can anybody help please 😊
27-03-2019 08:01 AM
Good Morning @ndav1980.
Welcome to the community 🙂
Have you received a text message with a link? you need to click on the link sent and this should then ask you for the PIN.
27-03-2019 08:47 AM
Thanks for your reply, the link sent took me to a page to put my mobile number in and then sent me a pin. I’ve had no further link sent to me after receiving the PIN number 😊
27-03-2019 08:52 AM
Thanks so much for coming back to me @ndav1980.
Are you able to try clicking on the link again?
Please let me know the outcome,
02-04-2019 12:10 PM
Yes, @Profile closed I have sensitive skin and one of the things that tends to irritate it is people not posting solutions in forum threads 🙄
02-04-2019 12:15 PM
Yes I'm having the same issue as ndav1980, I have a pre-existing amazon account but not a prime membership. I have received a PIN for the 6 month prime video offer but amazon appears not to offer you any place to put in any voucher/ offer codes and just takes me to a page to pay for the membership using my registered debit card...
Help would be greatly appreciated 🙂
02-04-2019 09:14 PM
it doesn't seem to refresh properly after hitting 'next' and just prompts me for my number again.. I have three different PINs now 😅🤷🏻♂️
04-04-2019 03:09 PM
Was successful after trying again yesterday evening and worked as you described 😊
Maybe something to do with the wi-fi connection I was using?
In any case, thanks 🙂
by Ross_W a week ago