by moiramcwalters Investigator
Investigator

Adding data boost

If I've just taken out a new pay monthly contract, when will my data boost be applied if I'm already an existing fibre broadband customer (have been for at least a year)? Thanks

2 REPLIES 2
Highlighted
by Grand Master
Grand Master

Re: Adding data boost

It won't!  You can only get a data boost added to your mobile contract at the time you take a new or upgraded BB contract. It is not retrospective.

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by
EE Community Support Team

Re: Adding data boost

Good Morning @moiramcwalters

 

If your account is eligible for this benefit you will receive a text message. 

 

Next time you upgrade your home broadband you will automatically get the boost applied. 

 

Thanks for coming to the community. 

 

Katie 🙂

 

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