by Kerryanne83
Visitor

£20 voucher not working

Please can you advise on the use of the vouchers given when power bars are returned? We returned 3 and the assistant in the shop at the time was on her own and busy with another customer she simply took them and handed the vouchers. Not 1 out of 3 work yet they expire 28th February.

Thanks in advance
1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: £20 voucher not working

Good morning @Kerryanne83

Thanks for coming here 🙂

 

The voucher ID Code you got in store should be entered first then the mobile number.

 

This is to be used on the accessories site only.

 

Can you try this for me, and let me know how you get on.

1 REPLY 1
by
EE Community Support Team
Solution

Re: £20 voucher not working

Good morning @Kerryanne83

Thanks for coming here 🙂

 

The voucher ID Code you got in store should be entered first then the mobile number.

 

This is to be used on the accessories site only.

 

Can you try this for me, and let me know how you get on.

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