by GazzaV
Visitor

i don't have any carrier settings on my phone

I have been having signal issues on my iphone 6. I've done the suggested things of reset network settings, turn off, remove sim card. I noticed that i don't have the carrier option on my phone. I let EE know and they said updating on my laptop should solve the problem. But there are still no updates of any kind coming up.

2 REPLIES 2
by Legend
Legend

Re: i don't have any carrier settings on my phone

Hi @GazzaV 

 

What signal issues are you having? 

 

Are you PAYG or pay monthly?

 

Can you access the Internet without using WiFi?

 

Thanks




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Highlighted
by
EE Community Support Team

Re: i don't have any carrier settings on my phone

Hi there @GazzaV

 

Thanks for coming to the community.

 

If you go into Settings > Mobile Data > Network Selection

 

Do you have EE showing?

 

Also, if you go into Settings > General > Software Update

 

Is any updates available?

 

Leanne 🙂

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