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Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by Former EE Community Manager
  • 5117 Views
  • 2 replies
  • 2 Helpful

No signal & data in my area!

My data doesn’t work in my house or around my area at all and I have no signal, I’ve constantly got 1 bar, sometimes none. I have to use WiFi calling, otherwise I don’t receive phone calls at all or they sound like garbage! They still sound like garb...

Violet_Zy by Established Contributor
  • 23 Views
  • 2 replies
  • 0 Helpful

Re: Calls dropping out!

I'm experiencing similar.  And I've heard from others that EE reception has declined.  I can be showing 3 bars and constant call cutouts. I have WiFi calling on but not strongest of signals. I don't think it is my phone as same issue happened with pr...

Coverage in Kingswood, Bristol

Update: 27 March 2024 Over the past few months, our engineers have been continuing building the equipment needed for the new mast and have found one part of the build will require further structural tests to make sure the structure will be safe, befo...

Leanne_T by EE Community Support Team
  • 21928 Views
  • 55 replies
  • 31 Helpful

5G Issues - Suffolk

I’m on an unlimited plan with the latest iPhone 15 Pro Max and for the last 3 weeks I have noticed a considerable drop in 5G performance, now only able to get around 6mbps and I’m not the only one, what is going on? I can’t seem to find any reports o...

No signal or data

High guys I live in Fraserburgh, Aberdeenshire and I have been getting no signal for days wandering if there's any thing happening with EE?. I have tried to contact EE but because I have no signal all I am getting the online coverage checker witch is...

Zscaler

I have a TP-Link router with an EE sim. My work laptop has recently had Zscaler installed. The speed on the laptop has decreased dramatically. IT tell me the speed with zscaler is not relative yet I can get between 40-100mbps on other devices connect...

DE61CHE by Visitor
  • 27 Views
  • 1 replies
  • 0 Helpful

At my room no service problem

Im lives in E14 9WRMY PROBLEM is. No service issues im using ee 5 mobile devices. But. All devices at the same time no service.  When i go outside the room.  Like 20 seconds distance then i get the signal.     Even someone time. Working fine in my ro...