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Forum Posts

Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by Former EE Community Manager
  • 5113 Views
  • 2 replies
  • 2 Helpful

Signal booster

Recently moved house, mobile signal outside is good, but inside the house is awful. Any tips for some sort of signal booster? Dont want to rely on WiFi calling alone. I have phoned EE and they were unable to help. Thanks 

SLA86 by Investigator
  • 83 Views
  • 5 replies
  • 0 Helpful

Signal dropping - Pontypridd area

Hi. I know a lot of people in the area have been complaining about this. More here; https://www.facebook.com/share/p/czwKNREiU2MhE8WG/. If it doesn't show, there are 75 people commenting saying they have been experiencing signal and call drops.It's b...

welsha by Investigator
  • 87 Views
  • 7 replies
  • 0 Helpful

EE Mobile does not support VOIP

Have seen a few posts about EE users not supporting VOIP devices on their mobile network.I can confirm that this is indeed the case.Despite calls to EE business and them saying that VOIP devices are not blocked (after the typical "try turning it off ...

Resolved! Phone service

I’ve got no service what so ever and I can’t ring text or even get on google unless I’m on WiFi and I don’t have WiFi unless I’m home 

5G Signal near New Cross Station London is horrible

I recently just switch to EE's unlimited 5G mobile phone plan, because I have heard good things from multiple sources, and I don't want to use my shared house's slow wifi while it's being used by many tenants at the same time. One of your staff guara...

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4elvin by Valued Contributor
  • 476 Views
  • 30 replies
  • 2 Helpful

EE Signal Peebles

Why is the signal so poor in the Peebles area. It was pretty good before, but for the last few months it’s been very poor, everything takes ages to load if it loads at all. 

Eshiels by Visitor
  • 43 Views
  • 1 replies
  • 1 Helpful