Mobile Network discussions

Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA. To hel...

No Service

Please help! my phone was lost and I got a replacement sim. I have spoken to EE who say the sim is active, but I have no service and I am unable to add my number to receive iMessages or calls etc. I have tried removing the sim, updating the phone, ai...

Internet access

I keep getting a message saying no Internet access whenever I'm out. Never been a problem till recently. Use a few parking apps and each time I go to use one I'm given this message. What can I do?

Re: 5g is so slow its unusable but I cant turn it off

I am in Aberdeen (centre), and the 5g is terrible, generally slow, though not always.Over the last few months it's been getting worse, the signal drops off to nothing after about ten minutes of use. Considering the consistent advertising that EE has ...

Government gateway

Hii have just moved over to EE, I seem to be getting calls/ texts from everyone apart from my government gateway id log in. They send a code through to my Number to verify it’s me. It used to come through in seconds until I moved to EE. Anyone experi...

Re: network connection failed

I have problem internet it's not working

Re: No 4G on android can only use when WI FI connects.

I'm here about this exact issue. The whole family is with EE and didn't have issues before they installed the new 5G posts in Bensham, Teams. Especially on Coatsworth Road there's barely any signal, one bar on good days! Instead they offer you a WiFi...

Re: No 5G Connection..

I live in zone 2 London and I never see 5G on my phone. Does EE actually have a 5G network?

No service

Had no mobile network service for around a week now, it was following the latter of the two storms that have gone through the UK so I put it down to storm damage and assumed service would soon be resumed.Still nothing. Can anyone from EE confirm if t...

Call does not shoes on screen

If someone calls me most of time my mobile is not showing on screen its only ringing and when I use to watch a video it makes a problem in video it takes 0ne or 2 seconds back and play in middle?

Complaint

Hi my booster box is terrible it’s the expensive bundle nearly £80 each month it’s useless can’t get signal in bedrooms and living room I am really upset about this as kids can’t do much when they can’t get signals also I was informed the super five...