11-05-2019 01:24 AM
12-05-2019 10:06 PM
Has you daughter been able to previously connect to EE ?
If you haven't already tried this, switch the phone off and then back on, as sometimes this can make the phone connect.
Also, enter the postcode for the area where you have this issue, into the EE Service Checker and see if there are any issues in that area.
14-05-2019 09:09 PM