by Tanya14
Explorer

No 4g

I've had no 4g all day now leaving me unable to get in the internet I can phone and text that is all anybody else having issues? 

1 SOLUTION

Accepted Solutions
by Tanya14
Explorer
Solution

Re: No 4g

All sorted now thanks somehow my data was turned off 🤦‍♀️🤷‍♀️🤷‍♀️

View solution in original post

3 REPLIES 3
Highlighted
by Grand Master
Grand Master

Re: No 4g

@Tanya14 : Have you checked the Network Status Checker there & logged the problem?

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by Grand Master
Grand Master

Re: No 4g

Hi @Tanya14 

 

  • What device do you have?
  • Are you on PAYG or pay monthly contract?
  • Are you in the UK?
  • Is data active on your device? 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Tanya14
Explorer
Solution

Re: No 4g

All sorted now thanks somehow my data was turned off 🤦‍♀️🤷‍♀️🤷‍♀️

View solution in original post

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