by Wendy61

Limited service.

All day today have had limited service only on my HTC desire phone. Tried switching off, cleaning sim.Tried switching on airplane mode an off again. Any ideas.

by Grand Master
Grand Master

Re: Limited service.

@Wendy61: Have you checked the Network Status Checker  ? 

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Star Contributor
Star Contributor

Re: Limited service.

Hi @Wendy61

@have to checked your local network status to see if there’s a local issue?  If nothing is showing and there still an issue, give customer service a call on 150 who will be able to assist further. X

by Wendy61

Re: Limited service. problems with local area. Will call customer service.

EE Community Team

Re: Limited service.

Hey @Wendy61,


Welcome to the community 🙂


Are you still experiencing issues this morning with your signal?


Our customer care team are here today until 8pm.


Come back and let us know how you get on when you have spoken to them.



Alex 🙂

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