by martin34
Explorer

I'm no longer with EE but still receive Network Status Update emails

How can I stop receiving these emails?  There is no unsubscribe option.  My EE account has been closed, so I can't log in.  My mobile number is not recognised.  The online chat doesn't work.  You don't make it easy for people to contact you.

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: I'm no longer with EE but still receive Network Status Update emails

Hi @martin34.

 

Welcome to the community.

 

Did you subscribe to receive updates from our Network Status Checker?

 

There's a 'Manage My Places' button that you can use to unsubscribe to updates.

 

Jon

View solution in original post

2 REPLIES 2
by
EE Community Support Team
Solution

Re: I'm no longer with EE but still receive Network Status Update emails

Hi @martin34.

 

Welcome to the community.

 

Did you subscribe to receive updates from our Network Status Checker?

 

There's a 'Manage My Places' button that you can use to unsubscribe to updates.

 

Jon

View solution in original post

by martin34
Explorer

Re: I'm no longer with EE but still receive Network Status Update emails

Thanks Jon, all sorted!

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.