03-01-2019 12:26 PM
i have upgraded my phone to a black samsung galaxy s9 on the 23/12/18 it is now 3/1/19 and i still hasn't come i have called EE and gone in the the stor was told it would be here 2/1/19 and still nothing i'd just like to know whats going on ??
03-01-2019 01:25 PM
@wayne7688 As this is a public for not customer services no here can answer your question. You’ll need to speak with customer services about this if you ordered online/over the phone.
03-01-2019 01:50 PM
i ordered it online, yeah i have tried the track your order and it comes up with the same thing everytime ( sorry, we can't show your order details right now) is what it says
03-01-2019 02:18 PM
yeah i was the order number but says the same
is there a numder i can call to get through to a person the automated thing is of no help or at lest to me that is
03-01-2019 02:25 PM
You can get through to our upgrades team by calling 150 and selecting option 1, 4, 1 and 1 again to speak to an advisor.