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05-12-2018 10:48 PM
Solved! See the answer below or view the solution in context.
06-12-2018 11:44 AM - edited 06-12-2018 11:45 AM
Hi there @Johncox22
Thanks for coming back to us.
Did you get a 000 reference number?
If so, can you track your order on the online order tracker?
Leanne.
05-12-2018 10:55 PM - edited 05-12-2018 11:04 PM
Hi @Johncox22
Welcome to the Community,
unfortunately there is no account access here on the community you will need to contact 150 to discuss what is going on with your order.
The EE online shop currently shows the P20
In black in stock .
06-12-2018 09:06 AM
Morning @Johncox22
Thanks for coming to the community.
When did you place your order?
Also, did you order online, over the phone or in store?
Leanne 🙂
06-12-2018 11:30 AM
I applied online 4 days ago got told I will receive it within 3 days I cancelled my contract with Free mobile has do not give very good signal with them and my wife is with EE and it's really good signal I'm just so upset as was looking forward to getting my P20 black for my son's wedding on a Sunday as it's got a very good camera now feel very let down has no one has helped me one bit
06-12-2018 11:39 AM
I would ring 0800 956 6000 opt 4 opt 2 and they will be to check your account
06-12-2018 11:41 AM
I called up EE and they told me he was out of stock I'm so **bleep**ed off has it never said that when I ordered the phone no one knows what they're talking about as I've been told 14 days I've been told it will be with me in 3 days so I just don't know what's happening now and thanks to EE I have have I got told delivery be 2 to 3 working days I cancel my 3 mobile contract just wish someone could help properly I've called all the numbers and everyone has told me a different story
06-12-2018 11:42 AM
Do you like twlight ?
06-12-2018 11:44 AM - edited 06-12-2018 11:45 AM
Hi there @Johncox22
Thanks for coming back to us.
Did you get a 000 reference number?
If so, can you track your order on the online order tracker?
Leanne.
06-12-2018 07:28 PM
I when with the p20 pro Twilight
06-12-2018 08:45 PM
You went with twlight ?