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upgraded phone today and have received no details of delivery etc

17kev
Investigator
Investigator

‎23-08-2018 09:35 PM

 
0 Helpful
6 REPLIES 6
Northerner
Grand Master
Grand Master

‎23-08-2018 10:02 PM

Hi @17kev

 

Try checking your junk mail/spam folders.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
Leanne_T
EE Community Support Team

‎24-08-2018 07:33 AM

Morning @17kev

 

Thanks for posting on the community.

 

What phone have you ordered?

 

Did you upgrade online or over the phone?

 

Speak soon, Leanne 🙂

0 Helpful
17kev
Investigator
Investigator
In response to Leanne_T

‎24-08-2018 07:38 AM

ordered over phone ... 8

Sent from my iPhone
0 Helpful
Leanne_T
EE Community Support Team
In response to 17kev

‎24-08-2018 08:18 AM

Hi @17kev

 

Thanks for the quick reply.

 

What phone have you ordered?

 

Do you have any emails in your junk/spam folder?

 

Leanne.

0 Helpful
17kev
Investigator
Investigator
In response to Leanne_T

‎24-08-2018 11:07 AM

thanks, all sorted now 😀

Sent from my iPhone
0 Helpful
Leanne_T
EE Community Support Team
In response to 17kev

‎24-08-2018 11:10 AM

Hi @17kev

 

Thanks for coming back and letting us know 🙂

 

Have a great weekend.

 

 

0 Helpful