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upgrade

kyleW
Visitor

I requested an upgrade and have had my verification on the 11th of October and was told it would be dispatches within one day but since have heard nothing?! has anyone had this happen before?

2 REPLIES 2
Northerner
Grand Master
Grand Master

Hi @kyleW 

 

Have you checked EE order tracking?

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
Katie_B
EE Community Support Team

Good Morning @kyleW

 

Thanks for coming to the community. 

 

What phone did you order?

 

Please also provide the colour and memory size so I can take a look into this for you. 

 

Katie 🙂