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purchase through website

Lilica
Contributor
Contributor

‎29-03-2020 04:57 PM - last edited on ‎29-03-2020 05:11 PM by EE Community Moderator

Good afternoon, I made a purchase on the website I received the order number by e-mail, only I haven't received the tracking code yet, I contacted the community and you asked me to get in contact you by phone to finalize the order. Only I don't speak English and I won't be able to call because I won't be able to understand anything. What are we going to do in this case? The order number is xxxxxxxxx

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Northerner
Grand Master
Grand Master

‎29-03-2020 07:08 PM

Hi @Lilica 

 

You can use EE order tracking to track your order. You may need to wait a few days, but when your order is ready for delivery DPD will text you.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
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