by Gcp68
Explorer

i ordered a P20 lite 16/12/18,but delivery is awaiting confirmation - why

i havehad confirmation email for the order stating its successful and in stock, but on tracking order it states awaiting confirmation , can anyone tell me why - if its in stoch there should not be a delay, im confused

3 REPLIES 3
by Expert Contributor
Expert Contributor

Re: i ordered a P20 lite 16/12/18,but delivery is awaiting confirmation - why

@Gcp68 I would suggest calling customer service on 150 about this, they may need to ask a couple of security questions before they can dispatch. 

by Gcp68
Explorer

Re: i ordered a P20 lite 16/12/18,but delivery is awaiting confirmation - why

thank you for your pronpt reply, contacted them and it should be confoirmed and dispatched in 24/48 hours 

by
EE Community Support Team

Re: i ordered a P20 lite 16/12/18,but delivery is awaiting confirmation - why

Hi there @Gcp68

 

Glad you got this sorted 🙂

 

Let us know if you have any other questions.

 

Leanne.

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