If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I’ve just placed an order and paid 30 pound upfront and I haven’t received an email to see what’s actually happening if I’m getting it or not and I can’t phone due to my disability
Ok so if somebody orders something to be delivered to their home address and they are already EE customers and have been for years and the delivery address is their billing address why do they need proof of identity ? I get the need to chck ID for ne...
Good morning,Please I need some help. My partner contacted EE customer care on Sunday to get two iPhones on a pay monthly contract. He was approved and then on Monday he got a text telling him “the connection had been cancelled” he called the custome...
I just recently bought a Samsung watch 6 and tried to add my mobile plan to it. But it says there was an error and gives me an error code of 118.Now, when I ordered it I couldn't figure out how to keep my number so it was ordered with a new sim. Do...
I tried to see if i was able to order a pay monthly phone and i went through everything and it’s taken the upfront payment but no email confirmation or anything to say that i have actually got the phone?
Hi, I upgraded my mobile phone and the new one will be delivered tomorrow. If id needs to be shown will they accept my sons driving license as he has the same last name as me and lives at the same address? It’s just that I don’t have any photo id.
Hi, can I please ask if the number 0800 956 3045 belongs to EE?After purchasing a phone/contract yesterday I received the following message from EE(?) this morning:"Hi from EE. An error occurred with the order you placed online. Sorry about that. Ple...
Hi, I placed an order on Friday 12th April for an iPhone 15, 128GB in the colour Blue. I still have yet to receive a confirmation email, but the £30 deposit was taken straight away and has not been returned.I called EE on Monday 15th to ask what’s ha...
Hello sir/madami had placed an order on 12th of April but i haven’t received any update about my order yet
Ordered an iPhone 14 Pro Max 1Tb space grey on 02/01/2023. Email says “dispatch expected within 24 hours” yet I’ve heard nothing for the last 2 days. Any idea what’s going on and how long it’ll take?
