If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I recently arranged with EE store to send my phone back to EE as i can't get into the store so need to rearrange delivery, how long will this take for EE to receive my phone back and get in touch with me?
Hello, I have been contacted to send off my trade in mobile by the 10.10.2023. The only issue is my new phone has not been dispatched yet, and I am awaiting on EE to provide me with an estimated delivery date. At the moment, they are unable to do thi...
I recently viewed my order I made on an iPhone when I released it is the wrong colour. I specifically told the man on the other end of the call natural titanium.Please can a EE member fix this as soon as possible.
Hello I recently checked my order and found out the colour of the phone is the wrong colour when specifically asked the caller on the phone for natural titanium. Can this please be resolved before arrival.someone from EE support get back to me as soo...
I made a mistake in my email address and I don't have any information about my phone package and I selected to be able to pick up from the store, when can I pick up
Does anyone know what is the differnce b/w orders numbers?The one which I received on email starts with 0033XX and when I speak with EE agents they mention order starting with 02577XXX.But while tracking I can see only 0033 one and the 02577 one does...
hi i was wondering if u can help i was ment to recive my new handset today but i haven’t ad no phone or update
So put a pre order In for iPhone 15 pro max white payed a up front cost and when I go to track my order all it says is wait for email for DPD or ee any Idea what I'm doing wrong
I placed an upgrade order on Sunday, recieved comfimation and on monday recieved a text saying my order will be dispatched in 1 working day. However its now Thursday and nothing and when I try to track using my order confirmation number it keeps say...
