If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi I order sim package but cancel the order immediately with phone but today 23/10/2023 order is arrived my home address please I want to cancel this package (,XKO293322122. This mention order number) please solve the problem soon as possible than...
I was contacted about upgrading my device. I ordered an iPhone 15 Pro Max. I have not received a confirmation email, what should I do?
Hi I purchased a s23 ultra online and paid the upfront costs its pending from my bank account? Does that mean I've been accepted as not had no email or text confirmation.
HiI upgraded my phone in the shop yesterday and was told that i would be with me today but cant seem to track it and i got a text message saying my new device agreement is available to view in my EE.Can you help with this
I am coming up to the end of my contract so selected for a sim only change which seemed to go through by have had no confirmation it’s happenedHow can I know it’s gone through?
I orderd a Quest 3 three days ago but cant track it anywhere it stated that it will be 2-3 days to ship but ive not had any other emails or texts to say where it is or when it will be here. i go to my EE to track a order but it does not work with the...
I ordered an iPhone 15 Pro Max 256gb blue titanium on 5/10/2023. Since then the only communication I’ve had from EE is to tell me to send my tradein handset back or risk losing out on my free upgrade and pay something like £459/per month extra. What’...
Iam tracking my order for the iphone 15 please.
Hi, ordered 2 iPhone 15 Pro-Max on the date available to order in store. Manager promised the phone would be ready to collect within a few days, the other phone was being delivered. The delivered phone (blue) arrived 2 weeks ago but apparently the bl...
I order an iPhone 15 256 max from the store and was told 2-3 days, but the order still shows waiting for confirmation???I was told it was in stock so not sure why it hasn’t been confirmed. I went into the store who weren’t helpful, just said keep ch...
