If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I am stuck in and endless loop of getting nowhere with my order issue. I cannot access options on the telephone hotline as I don't have the handset yet and this don't have a SIM/number to provide, and no one who I can get through to can help and just...
Wow well done EE..Ordered a Nintendo Switch for the grandchildren at 17.35 yesterday. It arrived 11.45 today via DPD. Thankyou
Helioa while ago I ordered an iphone 11 64gb black or a sim card and they took £20 from my bank account but I don't get an email
Hi I did an anytime upgrade last Thursday in which I received my new phone the next day but 7 days later I’ve still not received the returns pack for my old device and has to be returned by next week?!
Have currently been on hold for half an hour, after I got a text saying an error occurred when ordering my upgrade online. Can anyone assist? Cant really stay on the phone much longer but look like will be on for over an hour ! Typical
Hi, I am looking at trading in my Galaxy Z fold 3 5g to get the Samsung galaxy s23 ultra. However unsure on the condition my phone would be considered by EE as tried chatting with staff and they said it was 600 additional fee for what i consider mini...
I’ve had the new iPhone 15 pro I’m not happy how small it is I can’t see the screen very well it’s contract I did on the phone I’ve only had it one day I want to send back and get the bigger iPhone 15 pro max so I can see the screen better can I do t...
I just wanted to talk about the ridiculous delivery process I have experienced with EE. I upgraded on 25/11 and my new phone was sent out. I was given no options to choose a delivery date which was convenient to me. I recieved a tracking code with DP...
