If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi , Bought new Samsungg S23 5G 128G Phantom Black from online EE . Deal i had was if i purchased phone & contract from EE i got Samsung earbuds & £100 cashback . They advised you wait 15-30 days and these will be sent out - this i assume is alie ....
Hello can I return a device if the seal has been removed off box
hi, I was an EE customer a few years ago, registered for a sim only plan tonight with a new number. got email saying sim is on the way etc, but no email on how/when to register for an account. thanks
Hi there,I processed my payment of £30 upfront and then it seems the site just went down and froze? I’ve had no email confirmation of anything and I’m getting worried that the moneys gone to no avail.I don’t even have an order number to reference? Wh...
Hi. I ordered a pixel pro 8 on the 5th of December. I got verification of my order. I purchased the pro 8 because of free Fitbit. I rang EE today as I had no updates about phone delivery. They confirmed that I had ordered the phone but there was a te...
I requested for my sim card to be replaced and I've ordered this 9 days ago and I have been told that it should come in 1-2 buisness days
I recently did an early upgrade 7th December 2023, I have had an issue with delivery and EE have started a investigation on where the handset could be, lost/disappeared somewhere in the delivery chain, DPD have said basically the package was never de...
Hi, I ordered this device 3 days ago and it says it is on back order. Is there any info on when stock will be coming back in?
good evening, I just ordered a Samsung s 23 ultra phone and I chose to collect it myself, and I received the confirmation number that it is being delivered to my old address where I stayed last year, what should I do please help -me
HiI see EE has still hasnt sorted the issue with receiving a pin to a seperate number linked to your plan why even have this as a thing if watch numbers cant receive pin numbers surely sending the pin to a registered email address would be better doe...
