If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I've pre-ordered the s24 ultra hopefully gone through fine only received one email. Can't see any info on claiming the galaxy watch6. Anybody have info on this?Thanks
Long story short, previous phone I own is an o2 account not in my name. I want to buy a new contract iPhone and have a new phone number. I Can’t get past the prompt for a FTAC number. Is there a way to buy a new EE contracted phone without this? Canc...
Can I ask a question why do EE make it incredibly hard to contact them? I ordered a sim plan I got successful order email but it also had a screen on the website it says we may need to contact you for more details? Contact me about what? I can't see ...
Hi! I have had a chat withEE representative about No Frill package few days back but due to some manual check she didn’t place my order. How do I know that my application was accepted? I gave all the details. Please someone advise.Thanks!
Hoping someone can advise. I got an offer of free early upgrade (saving £185) for being a loyal customer (13years) I decided to go ahead and upgrade. I ordered the phone to be delivered to Warrington store 1. My local store closed down and 2. DPD are...
Hi, i have Aply for a phone contract, you have toom the Money, But i didn’t recieve Any comfrimation email not Even a Truck number or Reference number.
I paid an upfront fee of £30 on the 10th and was then told to ring and pay a further £100 of which I didn't have and was told the £30 was going to be refunded and hasn't?
I place a pre order for the S24 ultra 1tb on the 18th Jan and asked for it to be delivered to my local ee store. I've been waiting for a text or email letting me know the phone has been delivered. About 30 mins ago I received a text saying the hardwa...
Good afternoon, I have agreed to an anytime upgrade on my line today to trade in my iPhone 14 Pro Max for the iPhone 15 pro max.I did this over the chat function on the app and was sent an email link to the screen share function to complete my basket...
Hi,I have just bought a new mobile phone and have started a new contract with EE. However, the phone does not have "vibrate" mode for receiving calls. As such, i wish to change it. If i buy one from an EE shop, will i be gauranteed able to use this ...
