If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a new phone last night and paid the upfront payment however have only received an email to say ‘complete your order’ and that it is still in the basket? Can anyone help please?
I upgraded my watch on Wednesday, spoke to EE on Friday who told me it had been dispatched and would be delivered today. DPD have just been but were asking for a 4 digit PIN that I don't have. I've had no order confirmation through from EE so don't h...
Hi, I placed an order yesterday and put the wrong phone number, is there any way I can change this via email as I cant make outgoing calls from my current phone.Thanks
Hello,I am looking at adding the Apple Watch series 9 stainless steel to my plan. Does anyone know how long it will likely take to be delivered. I am suppose to be travelling on for 3 months on the 2nd of April so would need to arrive before then. Wo...
I am using MyEE on the website to try to upgrade my phone to a Samsung Galaxy S24 Ultra, 1024GB, 24 months. The issue I have is that even when I select the £29 Airtime plan, it goes to the basket as £37. I thought that if I went all the way to che...
Hi, I ordered AirPod max, but says “out of stock. Available to order”. Does this mean they’ll be delivered? As the order was complete. If so, do you know how long it’ll take? Thank you.
hi, I applied oline for a sim card
Good afternoon my name is Oladimeji and I ordered an iPhone 15pro max on October 2023, and I was deducted of £30 from my account, few days after I received a mail that my order has been declined that I will be refunded but up till this moment I haven...
I didnt like my upgrade filled in all the relevant paper work , received the silver bag and posted it back in January . EE are saying that is not been received and I am liable I have proof of postage which shows the post code I have never been trea...
