If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I placed an order on the online store and paid £70 upfront. However the next morning I received an email saying the order was unsuccessful. When I placed the order I paid £70 upfront which was taken immediately. This still has not been refunded 3 day...
I ordered a mobile. But I received it by mobile from your designated store. And I apply for my refund but it's been so long today I haven't received my money back. Please solve it for me. My order number is xko294678467... I didn't get it resolved.. ...
HiI ordered EE TV and broadband a few weeks ago but after my current provider came back with a better deal I cancelled the EE contract both by phone and by letter (recorded delivery) and the order was no longer visible on the EE app.I had a text from...
Dispatched, door bell rang while i was busy, no i cant find ANY info on how to track my delivery through dpd, nor do i have a phone rn to get text messages. Bit stuck
I placed an order for a phone last night and they sent me an email to call them.I am unable to call as my phone is broken to the point I cannot make calls. I am alone so do not have another phone I can call from. Not sure if there is an alternative f...
Ordered phone 4 days ago and still not dispatched yet is this normal for ee as I've just left O2?
How do I view the device agreement document
I ordered a new phone last night and paid the upfront payment however have only received an email to say ‘complete your order’ and that it is still in the basket? Can anyone help please?
I upgraded my watch on Wednesday, spoke to EE on Friday who told me it had been dispatched and would be delivered today. DPD have just been but were asking for a 4 digit PIN that I don't have. I've had no order confirmation through from EE so don't h...
