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Wheres my order?

Marvin82
Visitor

‎13-12-2019 04:51 PM

Made a order yesterday and had no email or text what so ever to know what's happening. Didn't save order number as I thought I would get it on my email. I see many many people have this problem with no communication. Also paid 30 upfront and have taken the money

0 Helpful
2 REPLIES 2
Chris_B
Grand Master
Grand Master

‎13-12-2019 05:10 PM

@Marvin82  you need to call customer services about this you also need that order number to give to customer services. 

0 Helpful
Leanne_T
EE Community Support Team

‎14-12-2019 08:03 AM

Hello @Marvin82

 

Thanks for coming to the community.

 

If you give our Mobile Care team a call they will be able to find the order for you and give you an update 🙂

 

Let us know how you get on.

 

Leanne.

0 Helpful