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Where’s my order ?

Lukewain
Visitor

I placed an order for a phone upgrade on the 2nd of December I had a confirmation email come through however no money has been taken from my card nor have I had any further emails or nexts . I read that phones were supposed to be delivered within 2 days and it’s been 2 days and I’ve heard nothing .when I go to track the order it doesn’t work either 

2 REPLIES 2
Chris_B
Grand Master
Grand Master

@Lukewain  Phones can only be delivered if there is stock of that device and there is no  guarantee phones will be delivered in any time frame.   Give customer services a call about this.

James_B
EE Community Support Team

Hi @Lukewain,

 

Thanks for joining the EE Community.

 

Please get in touch with customer services so we can take a quick look at your order.

 

James