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Where’s my order

Tonksy78
Investigator
Investigator

‎19-06-2018 10:34 PM

Where’s my order??

new upgrade was place on line on the 9th June, at the time the phone was advised as 1 day delivery. 10 days have now passed. 

0 Helpful
3 REPLIES 3
Northerner
Grand Master
Grand Master

‎19-06-2018 10:44 PM

Hi @Tonksy78

 

Have you tried tracking your order?

 

If that doesn't help then you will need to call CS on 150, tomorrow as there is no account access on these forums.

 

Thanks,



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Tonksy78
Investigator
Investigator
In response to Northerner

‎19-06-2018 10:49 PM

Thanks but when I try to track my order I get a message saying ooooppss order tracking has timed out. 

0 Helpful
Leanne_T
EE Community Support Team
In response to Tonksy78

‎20-06-2018 09:12 AM

Morning @Tonksy78

 

Welcome back to the community.

 

What phone have you ordered?

 

Did you receive a confirmation email or text regarding your order?

 

Speak soon, Leanne 🙂

0 Helpful