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27-12-2018 04:43 PM
Ordered a new phone on 20/12/18. Received a dispatch email on 21/12/18 . Wanted phone delivered to a local EE Store. Have heard nothing since, no texts or emails from EE or DPD . Cant ring customer services as cannot get past having to enter a phone number ( as I dont know what it is ! )
27-12-2018 05:02 PM
Good Evening @Kiteflyer1971
Welcome to the EE Community,
If you ring 0800 956 6000 opt 2 opt 4 it will put you through to a advisor without the need of entering a mobile number.
27-12-2018 05:28 PM
@Kiteflyer1971 did you manage to find out where your order is ?