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Where's my order

Kiteflyer1971
Visitor

Ordered a new phone on 20/12/18. Received a dispatch email on 21/12/18 . Wanted phone delivered to a local EE Store. Have heard nothing since, no texts or emails from EE or DPD . Cant ring customer services as cannot get past having to enter a phone number ( as I dont know what it is ! ) 

2 REPLIES 2
David
Brilliant Contributor
Brilliant Contributor

Good Evening @Kiteflyer1971

 

Welcome to the EE Community,

 

If you ring 0800 956 6000 opt 2 opt 4 it will put you through to a advisor without the need of entering a mobile number.

 

 

David
Brilliant Contributor
Brilliant Contributor

@Kiteflyer1971 did you manage to find out where your order is ?