When will upgrade arrive?

[Wendygrayson]

My upgrade said I should have in 7 days but email says 28days.... Any chance of it coming earlier than 28days??

Also its now cheaper 😟

[Chris_B · Accepted solution]

@Wendygrayson  You'll need to call customer service about this if you ordered the device from EE directly,  Also point out about the new price difference and see what they can do.     

[James_B]

Hi @Wendygrayson,

Welcome to the EE Community.

That's great advice from @Chris_B. Our Customer Care Team will be happy to help.

Thanks for upgrading with EE.

James